Client Services Associate

BAYADA Home Health CareHauppauge, NY
10d$55,000 - $60,000Onsite

About The Position

BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Hauppauge, New York Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Requirements

  • Prior medical office or home care experience preferred
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Responsibilities

  • Provide superior customer service
  • Focus on the new hire training and onboarding process for new RN's and LPN's
  • Support with daily payroll review
  • Run the background check process according to NY state regulations
  • Build strong relationships with regional recruiting partners
  • Build employee files and maintain compliance
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations

Benefits

  • Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
  • Weekly Pay – Consistent weekly paychecks to help keep your finances on track.
  • Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered
  • Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule.
  • Career Growth – Advancement opportunities to help you grow in your career
  • Nonprofit Organization – As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.
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