Client Services Associate

BAYADA Home Health Care • Newton, MA

42d • $44,000 - $46,000

About The Position

BAYADA Home Health Care is seeking a full-time Client Services Associate to join our Auburndale, MA Pediatrics home care team. Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Requirements

• Four year college degree (prior health care, home care and recruiting experience a plus)
• A demonstrated record of strong interpersonal skills and goal achievement
• Ambition to grow and advance beyond current position
• Strong PC and communication skills (including solid phone marketing & data entry ability)

Responsibilities

• Focused on assisting the manager in delivering and coordinating client services
• Support the team with onboarding new hires and maintaining employee personal files and compliance.
• You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, payors and community organizations.
• Sharing responsibility for your team, you’ll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).

Benefits

• Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees