Client Services Advocate 2025-02863

State of Wyoming•Cody, WY

29d

About The Position

Provides guidance and support to Veterans and their dependents by assessing eligibility for state and federal benefits, explaining available entitlements, and assisting with applications and claims processes. Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes: Comprehensive health, dental, and vision insurance Paid vacation, sick leave, FMLA and holidays Retirement - Pension and 457B plans that help you build a secure future Flexible schedules and work-life balance options Meaningful work that makes a difference for Wyoming communities and MUCH MORE! Click here for detailed information, oryou can watch this short video to learn about our benefit package!

Requirements

Knowledge of State and Federal veterans benefits, programs, and services.
Knowledge of services, counseling, and advocacy.
Knowledge of public speaking and public affairs experience.
Knowledge of interviewing and counseling.
Knowledge of computers, computer databases, and word processing systems.
Bachelor's Degree (typically in Social Services)
0-1 year of progressive work experience (typically inVictim or Client Services)
Must be able to sit for long periods.
Must be able to lift 25 pounds.

Responsibilities

Advises Veterans and their dependents of their eligibility for entitlements under various Veterans benefits acts and other relevant legislation.
Investigate and conduct interviews, assist in the preparation and follow-up of the applications for state and federal benefits, review and file claims for veterans' benefits, and follow MOU actions with Veterans Service Organizations and other state agencies for referral of inquiries, claims, and actions.
Conducts public relations by disseminating general information for the outreach program by developing and participating in radio broadcasts, newspaper releases, and public speaking engagements and events to interested groups.
Attends meetings and other activities of Veterans Service Organizations as assigned.
Discusses the efforts of the Wyoming Veterans Commission.
Coordinates activities or services with POA offices, VBA, and various other Veteran Service Providers.
Develops and executes a working plan/schedule for the expenditure of state funds that supports travel.
Plan travel, schedule meetings/places for assistance visits throughout the state, make hotel reservations, schedule vehicle maintenance, submit travel requests, travel reimbursement forms, time sheets, and vehicle mileage reports monthly.
Complete all monthly ADMIN reports in a timely fashion.
Must be able to travel within the State and out of State 50% of the time.
Must be able to work occasional evenings or weekends as needed.