Client Service Team Lead

DMI • Arlington, VA

7d

About The Position

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Client Service Team Lead to join us.

Requirements

• A minimum of 10 years experience performing IT hardware asset management functions and responsibilities in a large enterprise.
• Strong understanding of IT asset lifecycle management and software license management is crucial.
• Ability to quickly resolve unexpected IT challenges.
• Successful completion of a Public Trust background investigation and/or a Public Trust clearance.
• Must be a U.S. Citizen

Responsibilities

• Personnel for a Client Services Team Lead, Executive Support Services Lead, and Client Service Asset Management Lead.
• Strong organizational and project management skills to handle complex asset lifecycle tasks.
• Excellent verbal and written communication to collaborate with technical and non-technical stakeholders.
• Ability to analyze data to identify trends, optimize spending, and report on asset status.
• Proficiency with IT asset management software, inventory management, and data analysis tools like Microsoft Excel.

Benefits

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees