Client Service Supervisor (Office Services)
About The Position
SPS is seeking a Receptionist for a client, a leading global private equity firm. This Receptionist welcomes all visitors and colleagues alike. The ideal candidate should be organized, professional, and have a passion for service. As the first point of contact for visitors and callers, this individual will deliver a seamless, high-touch experience that reflects the firm’s commitment to professionalism and exceptional hospitality. This role combines traditional reception responsibilities with a strong focus on high-volume guest greetings, conference room management, and catering coordination in partnership with the in-house catering team. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service.
Requirements
- 2-4 years of reception or hospitality experience, ideally in financial services or hospitality environments.
- Exceptional customer service, communication, and interpersonal skills.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting.
- Proficient in Microsoft Office Suite; comfortable learning new systems.
- Professional demeanor with the ability to handle sensitive information discreetly.
Responsibilities
- Greet and assist visitors, delivering an exceptional first impression.
- Answer and route calls promptly and professionally, including confidential inquiries.
- Oversee conference room scheduling, meeting preparation, and catering coordination.
- Prepare and reset meeting spaces before and after events.
- Maintain a clean, organized reception area and offer refreshments to guests.
- Provide light administrative support to internal teams as needed.
- Act as a proactive, collaborative team player with a hospitality-focused mindset.
Benefits
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
