Client Service Representative

Sparkbit 360 • Cincinnati, OH

8h

About The Position

At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world. Position Overview: We are searching for a motivated and customer-oriented Client Service Representative to join our Cincinnati team. This role focuses on supporting clients, addressing service needs, and maintaining positive relationships through consistent and professional communication.

Requirements

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Client-focused, dependable, and detail-oriented
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer and data entry skills

Nice To Haves

• Previous customer service or client support experience is a plus

Responsibilities

• Serve as a primary point of contact for clients regarding service inquiries
• Resolve client concerns efficiently and professionally
• Maintain organized and up-to-date client records
• Coordinate with internal teams to ensure client needs are met
• Follow company procedures to ensure service quality and consistency
• Support administrative and service-related tasks as needed

Benefits

• Competitive pay
• Opportunities for advancement
• Professional development and training
• Supportive and collaborative team environment
• Travel opportunities (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED