Client Service Representative - Full Time - Day Shift - Pittsburgh

Highmark Health • Pittsburgh, PA

5d

About The Position

GENERAL OVERVIEW: Acts as a liaison between the client and the laboratory providing patient information and resolution of patient care issues.

Nice To Haves

• One year customer service and medical terminology

Responsibilities

• Reports laboratory results to clients using multiple technologies. (50%)
• Investigates client concerns and notifies appropriate personnel of resolution. (35%)
• Participates in programs to keep updated with current and changing technologies. (5%)
• Disseminates information to callers regarding lab operations. (5%)
• May also assist in specimen processing. (5%)
• Performs all other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees