Client Service Representative

Rose Pest Solutions•Troy, MI

10d•$17

About The Position

🌟 Client Service Representative (CSR) – Join the Rose Family 🌟 Compensation: $17.25/hr + commission & full benefits Why You’ll Love Working at Rose Rose Pest Solutions isn’t just the oldest pest management company in the nation (established in 1860!) — we’re also a 4th-generation family-owned business with a proven record of success. Our strength comes from our people: smart, positive, team players who care about clients and each other. At Rose, you’ll find: 🌱 Room to Grow: Continuous training, mentorship, and career development. 🏆 Stability & Legacy: 150+ years of success and innovation, backed by our in-house entomologists and technical experts. 💡 Empowered Work: Freedom to think creatively, solve problems, and make a real difference. 💼 A Team That Feels Like Family: Supportive, collaborative, and passionate about quality service. As a Client Service Representative , you’ll be the friendly face and trusted voice that keeps our Service Center running smoothly. You’ll play a key role in connecting clients, sales, and service teams — ensuring every client gets top-notch care.

Requirements

18+ years of age, high school diploma (or equivalent).
Valid driver’s license with good driving record.
Ability to work flexible hours, including early mornings, evenings, or weekends as needed.
Basic office and computer skills.
Physical ability to sit, stand, crouch, and lift up to 20 lbs.

Nice To Haves

Have excellent communication skills and love helping others.
Stay organized and detail-oriented, even under pressure.
Are comfortable with computers and can pick up new software quickly.
Work well independently but also enjoy being part of a collaborative team.
This role is perfect for someone who enjoys being the go-to person , thrives in a fast-paced environment, and values independence with responsibility

Responsibilities

Coordinating service requests and scheduling appointments.
Supporting service and sales teams with paperwork, schedules, and client communications.
Helping clients understand and choose residential services that fit their needs.
Following up with clients and assisting with account collections.
Keeping everything organized so the whole team can succeed.