Client Service Representative
Hunter Recruitment Advisors•Orcutt, CA
13h•$17 - $25•Onsite
About The Position
The Client Service Representative is the first point of contact for our customers and plays a key role in delivering a positive customer experience. This position requires strong communication skills, professionalism, and the ability to handle multiple tasks in a fast-paced office environment.
Requirements
- Excellent verbal and written communication skills
- Strong multitasking and organizational abilities
- Comfortable using computers and office software
- Team-oriented with a customer-focused mindset
- GED or equivalent
Responsibilities
- Answer inbound calls and follow established call scripts and procedures
- Schedule service calls and maintain required call ratios
- Enter and manage customer data in ServiceTitan
- Perform follow-up, happy customer, and club member calls
- Handle customer concerns professionally and escalate issues as needed
- Complete basic administrative tasks, including filing and follow-up correspondence
Benefits
- 5 vacation days
- 5 sick days
- 6 paid holidays
- Simple IRA with 3% company match
- Medical insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
