Client Service Representative (Part-time)
About The Position
Our hospital is a leading center for compassionate, patient-centered care, combining cutting-edge medical technology with a strong commitment to teamwork and professional growth. We foster a supportive and inclusive culture where every team member’s contribution is valued, and continuous learning is encouraged. Prospective candidates can look forward to joining a collaborative environment that prioritizes innovation, excellence, and making a meaningful impact in our community. Position Overview The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Requirements
- Must have one or more years of customer service experience
Nice To Haves
- Veterinary experience
Responsibilities
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
