Client Service Rep
About The Position
Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. Job Description: Provides client service support to our clients/patients with laboratory results in an accurate and professional manner. Handle questions, problems and complaints of all customers including physicians, patients and co-workers.
Requirements
- High School diploma or equivalent required.
- Customer service experience with knowledge of medical terminology required.
- Must be able to work independently.
- Must have excellent interpersonal skills, and the ability to read, write and speak the English language.
Nice To Haves
- AS degree preferred.
- Call center experience preferred.
- Previous laboratory or medical office experience preferred.
Responsibilities
- Provides client service support to our clients/patients with laboratory results in an accurate and professional manner.
- Handle questions, problems and complaints of all customers including physicians, patients and co-workers.
Benefits
- We take great care of careers.
- With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
- Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
- We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.
- Every moment matters. And this is your moment .
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
