Client Account Rep

Centerstone•Bloomington, IN

1d•$16 - $22

About The Position

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION Full responsibility for the efficient resolution of patient accounts receivable

Requirements

Detail oriented
Analytical abilities
Self-starter, Good communications skills
Team commitment
Assertive
Positive attitude understanding of ICD-10 diagnosis code and CPT/HCPCS codes
Basic knowledge of accounting terms as related to accounts receivable
Knowledge of Microsoft Office, with strong Microsoft Excel
High school diploma or GED required.
Minimum 6 months to 1 year in healthcare billing and collections on automated systems for Third Party payers.

Nice To Haves

K nowledge of Netsmart and Waystar a plus

Responsibilities

Responsible for reviewing and making appropriate corrections in Accounts Receivable System, and documenting the system with any changes or notes pertaining to follow up.
Respond to questions from Insurers, clients, and county clinic staff regarding payments and balances.
Review and submission of third party and client billing via hard copy or electronic means.
Client account resolution that results in payment or adjustment through analysis, maintenance, and telephone follow-up with clients and third party carriers according to industry or center approved standards or practice.
Assist fellow co-workers with outstanding AR.
Mailing of secondary claims after primary payment, including attachment of primary remits.
Maintain number of days in AR to an industry standard, with 100% claim resolution prior to 90 days.
Correcting Payer information, analyzing and adjusting client accounts.
Determining overpayment resolution, and writing up correct refund paperwork to either client or insurance carrier.
Keep supervisor informed on all issues concerning data integrity and reimbursement.