Animal Care Center Princeton - CSR

VetEvolve • Princeton, WV

2d

About The Position

VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!
Position Summary
Animal Care Center is looking to hire a Client Service Receptionist to join our front office team. This is a full-time position. Generous benefits package for full-time employees including health insurance (single and family), 401k, supplemental insurance, paid time off, scrub allowance, pet discount, and more (see below).
Why Us?
Animal Care Center provides exceptional care to our clients and their beloved pets. We foster a supportive and collaborative environment where every team member is valued and has the opportunity to grow.

Requirements

• High School Diploma or GED equivalent.
• Customer Service – Knowledge of principles and processes for providing customer service

Nice To Haves

• Veterinary experience preferred, but not required.

Responsibilities

• Greet clients in a friendly and professional manner.
• Schedule and confirm appointments and surgeries
• Answer phone calls, emails, and in-person inquiries.
• Perform administrative tasks such as filing, data entry, and managing correspondence.
• Ensure the reception area is tidy and presentable.
• Maintain accurate records of client interactions and appointments
• Process prescription and food requests in a timely fashion correctly
• Accurately schedule appointments, surgeries and boarding reservations
• Complete daily department checklist to a high standard
• Receive and respond or process incoming communications such as emails and AllyDVM
• Confirm patients have all necessary communication and medication the doctor has prepared
• Perform end of day closing procedures in Cornerstone – Hands on training will be provided
• Stay up to date on patient history
• Able to lift minimum of 15lbs
• Intermediate knowledge of grammar and spelling
• Proficient in in Microsoft Office and Windows Outlook
• Willingness to adhere to work schedules
• Other duties assigned

Benefits

• Scrub Allowance: Eligible on 1st day.
• Paid Holidays: 6 Paid Holidays (Eligible on 1st day).
• Paid Time Off: 40 hours first year (accrued).
• Health Insurance: (medical, dental, vision): Single and Family, 1st of the month after 60 days of employment.
• Supplemental Insurance: (e.g. life insurance, critical illness, etc.) 1st of the month after 60 days of employment.
• 401k: 1st of the month following hire date (21 or older), match after 1 year if minimum hours worked are met/maintained.
• Other Benefits: Continuing Education, Training Opportunities, RVT/LVT Tuition Reimbursement, Employee Referral Bonus Program, Wellness Resources, Employee Pet Discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees