Client Service Executive

Gallagher•Austin, TX

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. At Gallagher, we’re united by a commitment to excellence and a shared belief in doing what’s right. As a Client Service Executive, you’ll play a key role in helping our clients navigate complex challenges while protecting what matters most to them. This is your chance to join a team that values collaboration, innovation, and growth. In this role, you’ll manage a portfolio of client accounts, ensuring they receive exceptional service every step of the way. You’ll build strong relationships with clients, helping them identify risks and find tailored insurance solutions. By analyzing data and providing expert advice, you’ll contribute to their success and peace of mind. You’ll also work closely with internal teams to drive revenue growth and improve operational efficiency. You’re a natural problem-solver who thrives in a fast-paced environment. You enjoy building relationships and helping others succeed. You’re comfortable analyzing data and using technology to enhance your work. You’re also a team player who values collaboration and continuous learning.

Requirements

A bachelor’s degree and 5+ years of commercial client service experience, or a high school diploma/GED with 10+ years of experience.
Strong communication skills, both written and verbal.
Proficiency in Microsoft Office and other productivity tools.
A willingness to travel up to 25% of the time.
Property and Casualty insurance license

Responsibilities

Build lasting relationships with clients by delivering outstanding service.
Help clients identify additional insurance needs and recommend solutions.
Collaborate with colleagues to meet business goals and improve processes.
Use data to make informed decisions and provide valuable insights.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program