Client Service Executive

HSBC

About The Position

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking a motivated individual to join our team in the role of Client Service Executive This is an exciting opportunity to join our Private Banking team and support our Ultra High Net Worth clients. You’ll work closely with both clients and relationship managers, playing a key role in delivery of high quality, customer focused service and supporting our clients with their Private Banking needs. As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution. In this role you will:

Requirements

Excellent accuracy and working to deadlines
Strong communication and organisational skills
Personable working approach with the ability to adapt to changing priorities and demands
Strong client relationship skills
Eagerness to learn, develop and progress career

Responsibilities

Support the Relationship Managers managing ultra-high net worth clients with our Private Bank UK colleagues
Place deposits and foreign exchange instructions for professional and institutional clients in collaboration with our Switzerland based colleagues
Manage payments for professional and institutional clients including payment approvals and processing requirements
Develop, deepen and enhance highly effective partnerships and relationships
Support with annual reviews for clients as well as day to day account queries such as statements
Coordinate customer account changes, account closings, ad hoc statements, performance reports, valuations etc.
Build effective partnerships and network internally across the other key lines of business to strengthen collaboration and connectivity
Support the team to exceed their financial and non-financial targets