Seasonal Client Service Associate
Jackson Hewitt - 3495•Martinsburg, WV
40d
About The Position
As a Client Service Associate, you are the first point of contact for our clients, whether they visit in person or call us. We provide a valuable service by guiding our clients through tax codes, rules, and processes, and the Client Service Associate plays a crucial role in our team. We offer flexible scheduling options, including day, evening, and weekend shifts, with both full-time and part-time seasonal positions available. There's also the opportunity to return year after year.
Requirements
- A passion for delivering extraordinary customer service.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced environment.
- Basic computer proficiency.
Responsibilities
- providing excellent customer service
- assisting with phone calls and emails
- scanning documents
- verifying client identity
- data entry
- assisting admin with tasks provided
- supporting our Tax Professionals with client records
Benefits
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
