Client Resources Coordinator II

CATHOLIC CHARITIES OF LOS ANGELES INC • Los Angeles, CA

1d

About The Position

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.

The person in this role serves clients through counseling, advocacy, and guidance. Assesses clients; needs and counsels them in regard to achieving their personal goals; develops and carries out care plan for clients and answers their inquiries.

Requirements

• Bachelor’s degree preferred
• Completion of two years of college required plus one to three years of related experience required.
• Principles and practices of organization and administration.
• Counseling and assessment techniques.
• Plan short- and long- range activities.
• Handle public contact and relations effectively.
• Maintain accurate and orderly records.
• Develop and maintain effective working relationships.
• Display sensitivity, tact, and responsiveness in various situations and needs.
• Maintain a high level of confidentiality.
• Use independent judgment and initiative.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Coordinates delivery of services by making referrals including referrals for financial assistance to clients in need of emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs.
• Serves as advocate with government agencies to obtain public assistance.
• Reassess clients to determine if services are progressing according to plan.
• Participates in outreach programs; represents Program/Region at community meetings.
• Helps prepare necessary reports, requisitions and statistics.
• Provides regular evaluation of client programs to ensure satisfactory progress.
• Supervise volunteer and intake personnel providing client services.
• Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs related duties as required.

Benefits

• Medical, Dental & Vision
• Life Insurance
• Retirement Plan to include 401a/employer contribution only and 403(b)
• Flexible Spending Account
• Health Care Spending Account Reimbursement accounts (HAS)
• Vacation days – 12 days per year
• Sick time – 10 days per year
• Short and Long Term Disability
• 13 holidays per year for regular f/t & p/t employees
• Cell Phones for those working in Shelters or with Clients outside of the office
• Employee Recognition - Annual Staff Appreciation Day Event
• Free Parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level