Client Relationship Representative

Alphabe Insight Inc • Lawrence, MA

9h • $47,000 - $51,000

About The Position

We are seeking a Client Relationship Representative to serve as a key liaison between our clients and internal teams. This role focuses on maintaining strong partnerships, ensuring service excellence, and supporting the delivery of high-impact branding and marketing solutions.
The ideal candidate is detail-oriented, solution-driven, and confident in managing client communications while upholding the highest standards of professionalism.

Requirements

• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Professional demeanor with a client-focused mindset
• Ability to work collaboratively in a fast-paced environment
• Problem-solving and conflict-resolution skills
• Proficiency in standard business software and CRM systems
• Adaptability and a commitment to continuous improvement

Responsibilities

• Build and maintain strong, long-term client relationships
• Act as the primary point of contact for assigned accounts
• Coordinate with internal teams to ensure timely project execution
• Monitor client satisfaction and proactively address concerns
• Prepare reports, updates, and presentations for clients
• Identify opportunities to enhance client engagement and retention
• Maintain accurate documentation of client interactions and project progress

Benefits

• Competitive salary ($47,000 – $51,000 per year)
• Professional growth opportunities within a dynamic organization
• Skill development and training programs
• Supportive and collaborative team environment
• Clear advancement pathways
• Stable full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed