Client Relationship Consultant 2 (Banker) Tipp City, OH

U.S. Bank•Tipp City, OH

22h•Onsite

About The Position

At U.S. Bank, we are committed to helping customers and businesses make better financial decisions and enabling communities to grow. A career with U.S. Bank offers a wide range of opportunities for personal and professional growth. Client Relationship Consultants build trust-based relationships with customers by meeting face-to-face to provide counsel, assess banking needs, and process account information. They educate clients on available deposit and loan products and services, recommending financial solutions tailored to each customer's unique goals. Responsibilities also include originating and closing consumer loans, opening accounts, and managing branch opening and closing procedures. This role is for individuals who want to make a difference in their communities. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, which includes a criminal background and credit check. Failure to meet or maintain NMLS registration requirements may lead to rescission of the offer or termination of employment.

Requirements

High school diploma or equivalent
Three to four years of customer service experience
Three to four years of sales experience
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check

Nice To Haves

Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems
Thorough knowledge of all retail products and services
Proven customer service and interpersonal skills
Experience in participating in sales campaigns/promotions
Strong mathematical, problem-solving, and negotiation skills
Strong verbal and written communication skills
Experience in the financial services industry
Experience assisting less experienced personnel

Responsibilities

Build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel
Assess and attend to customers' banking needs
Obtain and process customer and account information
Educate clients on available deposit and loan products and services
Recommend financial solutions based on each customer's unique goals and needs
Originate and close consumer loans
Open accounts
Open and/or close the branch

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension