Client Relationship Consultant 2 (Banker) Tipp City, OH

U.S. Bank•Tipp City, OH

22h•Onsite

About The Position

At U.S. Bank, Client Relationship Consultants are responsible for building strong, trust-based relationships with customers through face-to-face interactions. They assess and address customers' banking needs, process account information, educate clients on available deposit and loan products and services, and recommend financial solutions tailored to each customer's unique goals. Key duties also include originating and closing consumer loans, opening accounts, and managing branch opening and/or closing procedures. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, which involves a criminal background and credit check. Failure to meet or maintain NMLS registration requirements may lead to rescission of the offer or termination of employment.

Requirements

High school diploma or equivalent.
Three to four years of customer service experience.
Three to four years of sales experience.
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
Subject to the required NMLS registration process, which includes a criminal background and credit check.
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

Thorough knowledge of retail product philosophy, policy, procedures, documentation and systems.
Thorough knowledge of all retail products and services.
Proven customer service and interpersonal skills.
Experience in participating in sales campaigns/promotions.
Strong mathematical, problem-solving, and negotiation skills.
Strong verbal and written communication skills.
Experience in the financial services industry.
Experience assisting less experienced personnel.

Responsibilities

Build relationships with customers by meeting face to face.
Engage customers to provide the best possible counsel.
Assess and attend to customers' banking needs.
Obtain and process customer and account information.
Educate clients on available deposit and loan products and services.
Recommend financial solutions based on each customer's unique goals and needs.
Originate and close consumer loans.
Open accounts.
Open and/or close the branch.
Meet or maintain NMLS registration requirements, including maintaining a satisfactory criminal and credit record.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension