Client Relationship Assistant

Zenith American SolutionsPortland, OR

About The Position

The Client Relationship Assistant position comprises a range of administrative responsibilities, including fund administration, board meeting administration, and data collection. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Requirements

  • Highly developed sense of professionalism, maturity and integrity.
  • Experience working in a collaborative team environment.
  • Ability to successfully communicate and execute with all levels of the organization in a heavily matrixed environment.
  • Ability to work in a fast-paced environment managing multiple projects and incoming requests.
  • Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and deliver on multiple priorities.
  • Strong organizational skills with an attention to detail.
  • Strong time management skills, capable of prioritizing workload effectively to meet deadlines.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office tools and applications.

Nice To Haves

  • Experience in an administrative role in communications, marketing, or client management.
  • Experience working in a healthcare environment or third-party administrator.
  • Knowledge of Taft Hartley organizations.
  • Experience working in Client Services, Client Management, or Customer Service.

Responsibilities

  • Support the Client-facing team in performing administrative tasks.
  • Creates correspondence, reports, presentations, and meeting notes for internal use or distribution to clients or vendors; performs filing, editing, copying, or collating as needed.
  • Keeps records in relation to the disbursement process.
  • Coordinates meetings, activities, and other events as assigned, including scheduling, catering, and meeting room preparation.
  • Assists the Client-facing team with analysis and internal reports to support day-to-day activities; manages internal audit data collection, including financial, DOL, and Operational Controls Audits.
  • Manages administrative responsibilities, including invoice preparation and approval, payable handling, filings, and applications.
  • Performs other related duties as assigned.

Benefits

  • health, vision, and dental coverage
  • a retirement savings 401(k) plan with company match
  • paid time off (PTO)
  • great opportunities for growth
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