Client Relations Specialist

Chicago North•Chicago, IL

4d•$50,000 - $75,000•Onsite

About The Position

This is a field-based, relationship-building role with a product that’s genuinely easy to believe in. You’ll drive a planned route across Chicago’s north side and nearby suburbs every day, introducing our repair service and building relationships with the property managers and facility managers who keep calling back once they’ve seen what we can do. No sales background required — you’ll be given a proven script and real coaching from day one.

Requirements

Valid driver’s license, clean driving record, and reliable personal vehicle.
Must be based in or near Chicago — daily travel throughout the north side and nearby suburbs.
Comfortable learning new software — CRM and routing tools provided and trained.
Strong written and verbal communication skills.

Nice To Haves

Bilingual English/Spanish a plus.

Responsibilities

Drive your planned route — typically 12–15 stops across north side Chicago neighborhoods plus Evanston, Skokie, Niles, and Park Ridge.
Walk into apartment communities, maintenance offices, and commercial properties to introduce yourself and build relationships with the people who make repair decisions.
Deliver a proven introduction and ask questions to better understand the needs and motivations of our customers.
Follow up with contacts who weren’t available, keep your pipeline moving, and watch early conversations become recurring accounts.
Log every visit, note, and follow-up in our software before your day ends.
Attend a weekly team meeting (breakfast included) to review numbers, share wins, and get coaching

Benefits

Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Training & development
Competitive Pay — $50,000–$75,000 OTE (base salary + commission + bonuses). Your base is guaranteed — commission grows as your accounts do.
Time Off — Paid holidays and paid time off.
Work-Life Balance — Full-time, standard business hours — no nights, no weekends. Most of your time is spent in the field; light admin can be done from home or wherever works for you.
Training & Support — Structured onboarding, national sales training at Surface Experts HQ, weekly 1:1 coaching, and access to a dedicated support center for admin assistance.
Reimbursements — Mileage reimbursed and phone stipend provided.
Autonomy — Manage your own daily schedule and route within your territory.
Team — Small business owner is involved, available daily, and leads weekly team meetings (breakfast provided!).