Client Relations Specialist

Revision Wealth ManagementGainesville, FL
1dOnsite

About The Position

At Revision Wealth Management, we do more than manage money. We guide lives, protect legacies, and serve with intention. Our clients expect precision, discretion, and a level of care that feels rare in today’s world. We deliver that through people who take ownership and carry themselves with professionalism at all times. The Client Relations Specialist serves as the front line of the client experience. This role ensures that every interaction is handled with clarity, urgency, and excellence. You will manage ongoing client service needs, support advisors, and help maintain a seamless, high-touch experience from first contact through long-term relationship management. This role requires organization, awareness, and the ability to anticipate needs before they are spoken.

Requirements

  • 2+ years of client service or administrative experience, preferably in financial services
  • Strong organizational skills with attention to detail
  • Clear and professional written and verbal communication
  • Ability to manage multiple priorities without losing accuracy
  • Comfort working with CRM systems and financial platforms
  • A calm, solutions-oriented mindset under pressure

Nice To Haves

  • Experience in wealth management, banking, or financial advisory firms
  • Familiarity with account servicing and financial documentation

Responsibilities

  • Serve as the primary point of contact for client service requests
  • Handle incoming calls, emails, and client inquiries with professionalism and accuracy
  • Coordinate and prepare materials for client meetings
  • Maintain and update client records in CRM systems
  • Process account paperwork, transfers, and service requests in a timely manner
  • Track outstanding items and follow through until completion
  • Support advisors with scheduling, documentation, and client follow-up
  • Assist with client communications, outreach, and relationship-building efforts
  • Ensure all client interactions meet compliance and firm standards

Benefits

  • Competitive salary based on experience
  • Performance-based incentives
  • Health benefits and retirement plan options
  • Professional development and licensing support
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