Client Relations Specialist

Alphabe Insight Inc•Fort Worth, TX

6h•$18 - $25

About The Position

Job Summary: We are seeking a dynamic and dedicated Client Account Representative to join our team and play a pivotal role in building and maintaining strong relationships with our valued clients. In this fast-paced position, you will serve as the primary point of contact for our clients, ensuring their needs are met while also providing exceptional service and support.

Requirements

Bachelor's degree in Business Administration, Marketing, or a related field preferred.
Proven experience in client account management or customer service roles.
Strong interpersonal and communication skills, both written and verbal.
Exceptional problem-solving abilities and attention to detail.
Ability to work independently and as part of a collaborative team.
Proficiency in CRM software and Microsoft Office Suite.
Demonstrated ability to handle multiple priorities in a fast-paced environment.

Responsibilities

Serve as the primary point of contact for assigned client accounts.
Develop and maintain strong client relationships through regular communication.
Understand client needs and objectives to offer tailored solutions and services.
Coordinate with internal teams to ensure timely delivery of products and services to clients.
Manage multiple accounts simultaneously while prioritizing tasks effectively.
Identify opportunities for upselling and cross-selling additional services to clients.