Client Relations Specialist

Alphabe Insight IncFort Worth, TX
6h$18 - $25

About The Position

Job Summary: We are seeking a dynamic and dedicated Client Account Representative to join our team and play a pivotal role in building and maintaining strong relationships with our valued clients. In this fast-paced position, you will serve as the primary point of contact for our clients, ensuring their needs are met while also providing exceptional service and support.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or a related field preferred.
  • Proven experience in client account management or customer service roles.
  • Strong interpersonal and communication skills, both written and verbal.
  • Exceptional problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a collaborative team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Demonstrated ability to handle multiple priorities in a fast-paced environment.

Responsibilities

  • Serve as the primary point of contact for assigned client accounts.
  • Develop and maintain strong client relationships through regular communication.
  • Understand client needs and objectives to offer tailored solutions and services.
  • Coordinate with internal teams to ensure timely delivery of products and services to clients.
  • Manage multiple accounts simultaneously while prioritizing tasks effectively.
  • Identify opportunities for upselling and cross-selling additional services to clients.

Benefits

  • Competitive Salary
  • Flexible Work Schedule
  • Paid Time Off (PTO)
  • Health & Wellness
  • Professional Development
  • Employee Discounts
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