Client Relations Specialist
About The Position
Are you an experienced Client Relations professional who enjoys the rhythm of general practice and the energy of emergency medicine? Are you organized, dependable, and ready to put your hard-earned skills to work? If so, Animal Medical Center has an outstanding opportunity waiting for you! About Us Animal Medical Center has proudly served the Hattiesburg community for over 50 years. We are a full-service hospital offering preventative and maintenance care, sick patient care, and emergency services. As a state-of-the-art facility, we are committed to the GOLD STANDARD of veterinary medicine and dedicated to providing excellence in both patient care and client experience. What to Expect Quality Medicine & High Standards You’ll join a hospital equipped with advanced technology, skilled teams, and a strong commitment to superior medical care. Growth & Learning Opportunities If you're looking to expand your skills and grow as a Client Relations professional, you’ll find no shortage of development here. About You Client Relations Specialists at AMC are essential leaders within our practice. You will manage multiple phone lines, support clients during stressful moments, guide them through care processes, and help ensure every experience is compassionate and efficient. You’ll be able to fully utilize your abilities while continuing to develop for years to come. We’re looking for someone who: Is compassionate, friendly, and dependable Is eager to learn, grow, and contribute to a positive culture Takes initiative and isn’t afraid to jump in wherever needed Shares our Core Values: Respect, Integrity, Communication, and Compassion Experience in client relations or veterinary medicine is preferred, but a willingness to learn and a great attitude are even more important. Who Should Apply You’ll thrive in this role if you: Love interacting with people and helping animals Can stay composed and kind during stressful situations Are dependable, organized, and take initiative Want to help create a supportive, enjoyable team culture Are comfortable multitasking in a fast-paced environment Are willing and able to work closing shifts (until 8:00 p.m.) and rotating weekends Want a long-term home where you can continue to grow your skills Who Should Not Apply This role likely isn’t a good fit if you: Are unable or unwilling to work evenings or weekends Prefer a slow-paced, predictable work environment Struggle with multitasking or fast-moving situations Are not comfortable handling emotional client interactions Do not enjoy teamwork or collaborative environments Prefer roles without direct client interaction We care deeply about finding the right fit for our team and for you. Anticipated Schedule Client Relations team members work shifts between: Monday–Friday: 7:30 a.m. – 8:00 p.m. Saturday–Sunday: 8:00 a.m. – 11:00 p.m. (rotated) Primary schedule for this position: Monday–Friday: 12:00 p.m. – 8:00 p.m. Rotating weekends required Applicants must be able to work closing shifts and weekends.
Requirements
- Is compassionate, friendly, and dependable
- Is eager to learn, grow, and contribute to a positive culture
- Takes initiative and isn’t afraid to jump in wherever needed
- Shares our Core Values: Respect, Integrity, Communication, and Compassion
- Applicants must be able to work closing shifts and weekends.
Nice To Haves
- Experience in client relations or veterinary medicine is preferred, but a willingness to learn and a great attitude are even more important.
Responsibilities
- manage multiple phone lines
- support clients during stressful moments
- guide them through care processes
- help ensure every experience is compassionate and efficient
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- Medical, Dental & Vision Insurance
- Short- & Long-Term Disability
- Paid Vacation - start accruing immediately upon hire
- Paid Holidays & Double time for Holidays Worked (64 hours of holiday pay per year)
- 24 hours sick pay - start accruing immediately upon hire
- Employee Pet Discount
- Uniform Allotment
- Discounts, rewards, and perks through our BenefitHub app
- Pet food discounts through Hill’s, Royal Canin, and Purina
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
