Client Relations Specialist

Surface Experts - Chicago North•Chicago, IL

12d•$50,000 - $75,000•Hybrid

About The Position

This is a field-based, relationship-building role with a product that’s genuinely easy to believe in. You’ll drive a planned route across Chicago’s north side and nearby suburbs every day, introducing our repair service and building relationships with the property managers and facility managers who keep calling back once they’ve seen what we can do. No sales background required — you’ll be given a proven script and real coaching from day one.

Requirements

Valid driver’s license, clean driving record, and reliable personal vehicle.
Must be based in or near Chicago — daily travel throughout the north side and nearby suburbs.
Comfortable learning new software — CRM and routing tools provided and trained.
Strong written and verbal communication skills.

Nice To Haves

Bilingual English/Spanish a plus.

Responsibilities

Start your morning at home: plan your route, review your target accounts, prep follow-up notes from the day before.
Drive your planned route — typically 12–15 stops across north side Chicago neighborhoods plus Evanston, Skokie, Niles, and Park Ridge.
Walk into apartment communities, maintenance offices, and commercial properties to introduce yourself and build relationships with the people who make repair decisions.
Deliver a proven introduction and ask questions to better understand the needs and motivations of our customers.
Follow up with contacts who weren’t available, keep your pipeline moving, and watch early conversations become recurring accounts.
Log every visit, note, and follow-up in our software before your day ends.
Attend a weekly team meeting (breakfast included) to review numbers, share wins, and get coaching