Client Relations Specialist
About The Position
Surface Experts is an all-inclusive surface repair provider. We repair small damage to surfaces like Floors, Countertops, Tubs, Cabinets, Furniture … Almost Everything! You’ll have the freedom to structure your day, a steady flow of quality leads, a supportive team, and world-class training at Surface Experts HQ. No prior industry or formal sales experience required. If you bring the right attributes, we’ll train you to excel. Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile. Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours. Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills. Our Vision To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Requirements
- No Sales Experience Required : No prior industry experience, degree, or formal sales experience is needed.
- We can teach the process; we can’t teach these traits
Nice To Haves
- Bilingual (English/Spanish)
Responsibilities
- Map your route
- Run ~15 on-site visits, and book work
- Log notes/metrics in our software and coordinate with your Owner/Sales team
- Weekly sales coaching and ongoing support
Benefits
- Base salary + commission + bonuses (avg annual earnings range at listed amount)
- Paid holidays and minimum 10 days of paid time off
- Full time during business hours (no nights or weekends)
- Scheduling autonomy means you can balance work commitments with personal appointments.
- Access to a dedicated Support Center for admin assistance
- Sales training at Surface Experts HQ plus continual 1:1 coaching with our sales coaching team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
