Client Relations Specialist

Gradient Inc • Clackamas, OR

1d • $25 • Onsite

About The Position

Gradient is seeking a Client Relations Specialist to join our team! In this role, you’ll work with clients to understand their needs, explain regulations, and offer solutions to protect their operations. Your attention to detail, willingness to learn, and teamwork will be crucial for excellent service and high standards.

Requirements

• High school diploma or some college
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office Suite
• Aptitude for learning new software
• 2+ years in a client-facing support or account manager role
• Ability to pass a background check and drug test (including THC)

Responsibilities

• Foster and sustain client relationships through consistent communication and outstanding customer service.
• Stay informed about regulatory concepts and communicate this information to clients.
• Proactively identify client needs and offer solutions.
• Communicate with clients, employees, partners, and vendors via phone, email, and fax.
• Participate in ongoing learning and training opportunities.

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• Employee Assistance Program
• FSA
• Paid Time Off
• Paid Holidays
• Simple IRA w/ Company Match
• Professional Development Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED