Client Relations Center Training Intern (2026 Semester 2) - Generation H

Hermès • New York, NY

12h • Onsite

About The Position

As a CRC Training Intern, you will provide hands-on support to the Training
team, contributing to the development organization and delivery of learning
programs. This internship offers exposure to luxury client relations and the
operational excellence that defines the Hermès Client Relations Center and
Training pillar.

For more than 185 years, Hermès has encouraged a culture of discovery for our
clients and our people. We invite you to contribute to this legacy while
exploring your own professional future. Discover new opportunities and expand
your passions with the Hermès US internship program, Generation H!

As part of Generation H, you will have the opportunity to join Hermès and gain
real-world, professional experience as a complement to your academic studies. In
addition to the work you will provide within your specific team, you will also
attend a learning-focused guest-speaker series that will provide you with
exposure to various teams throughout the company; partner with a mentor who will
provide feedback and coaching to support your professional skills development;
network with stakeholders; and collaborate on a capstone Generation H project.

The duration of the Generation H program is five months. Please note in order to
qualify for the program, you must be able to work during this five-month period.
This internship is scheduled for July 13, 2026 – December 18, 2026 and this is a
full-time opportunity.

All internships are in-person (non-remote) and this internship is based in the
Corporate Office located in New York City. Interns are paid an hourly rate of US
$20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and
Part-Time will be scheduled for more than 15 hours but less than 35 hours per
week.

Requirements

• Current student enrolled in courses pursuing studies in communications, training & development, or a related field.
• Proficient in Microsoft Office; familiarity with Canva or other learning platforms
• Strong organizational skills and attention to detail
• Interest in luxury client experience and instructional design
• Enthusiastic, collaborative, and eager to learn in a professional environment

Responsibilities

• Assist in preparing creative internal client communications and organizing training materials, room set-ups, and digital content.
• Aid in all aspects of preparation, set-up, and execution of teamwide events of varying scale and scope.
• Observe training sessions and capture key takeaways for program evaluation.
• Help manage scheduling, attendance tracking, and feedback forms for training participants.
• Contribute to the refinement of training content, visuals, and onboarding resources.
• Support special such as projects related to process documentation or knowledge management.
• Gain exposure to CRC and eCommerce operations and participate in learning opportunities aligned with broader internship goals.
• Execute all other duties and special projects assigned by Specialist.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed