Client Relations Center Training Intern (2026 Semester 1) - Generation H

Evri • New York, NY

93d • $20

About The Position

The Client Relations Center (CRC) is dedicated to providing exceptional, timely and professional client service via phone, email, and live chat. Serving as an extension of our boutiques, the CRC is a vital part of the Hermès client journey, ensuring every client receives a high-touch experience that reflects Hermès' values of service and excellence. As a CRC Training Intern, you will provide hands-on support to the Training team, contributing to the development organization and delivery of learning programs. This internship offers exposure to luxury client relations and the operational excellence that defines the Hermès Client Relations Center and Training pillar. The internship program lasts five months, from January 12, 2026, to June 26, 2026, and is a full-time opportunity based in the Corporate Office located in New York City.

Requirements

• Current student pursuing studies in communications, human resources, business, training & development, or a related field
• Proficient in Microsoft Office and Canva
• Strong organizational skills and attention to detail
• Interest in luxury client experience and instructional design
• Enthusiastic, collaborative, and eager to learn in a professional environment

Responsibilities

• Assist in preparing creative internal client communications
• Partner with the team to organize training materials, room set-ups, and create digital content
• Aid in all aspects of preparation, set-up, and execution of teamwide events of varying scale and scope
• Observe training sessions and capture key takeaways for program evaluation
• Help manage scheduling, attendance tracking, and feedback forms for training participants
• Collaborate with the team to refine training content, visuals, and onboarding resources
• Support special projects related to process documentation or product knowledge
• Gain exposure to CRC and eCommerce operations, and participate in learning opportunities aligned with broader internship goals
• Execute all other duties and special projects assigned by team

Benefits

• Paid hourly rate of US $20.00
• Real-world professional experience
• Exposure to various teams through a guest-speaker series
• Mentorship and feedback for professional skills development
• Networking opportunities with stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree