Client Relations Account Manager

Worldpay • Cincinnati, OH

1d

About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Client Relations Account Manager to join our ever evolving Commercial team and help us unleash the potential of every business. About the role: As a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery

Requirements

• The ability to establish and maintain effective working relationships, both internally as well as externally
• Organizational and time management skills
• Broad knowledge of Worldpay products and related services
• A strong aptitude to analyze and solve problems
• Prior banking or finance related experiences a plus

Responsibilities

• Ensure a positive and consistent relationship for one or more assigned clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Develop strong working relationships with assigned clients and Worldpay resources
• Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees