Client Relations

Deluxe • Calabasas, CA

23h

About The Position

Responsible for administrative support of internal and customers regarding filing status and flow of business filings. Job Duties Answer phones; determine caller need, research questions, answer questions, and resolves customer problems. Utilizes state agencies to determine filing status and report out to customers.

Requirements

• HS/GED and 3 years customer service experience
• Basic computer skills
• Must be 18 years of age or older

Nice To Haves

• Associates or Bachelors degree
• 1 year prior experience in sales/customer service experience
• Experience of working in cross-functional teams
• Excellent verbal communication skills
• Bilingual (Spanish/English Read and Write)

Responsibilities

• Answer phones
• Determine caller need
• Research questions
• Answer questions
• Resolves customer problems
• Utilizes state agencies to determine filing status and report out to customers

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees