Client Project Manager- Minneapolis, MN

Compass Group USA Inc•Minneapolis, MN

49d•$85,000 - $90,000•Onsite

About The Position

The Client Project Manager leads high-visibility client initiatives and operational projects, serving as a strategic partner across internal and external teams. This role drives project execution, client satisfaction, and continuous improvement, while fostering strong relationships and delivering measurable business outcomes.

Requirements

5+ years of operations experience
5 years managing complex enterprise projects with change management components
High school diploma or GED
Experience with POS reporting requirements
Strong analytical, problem-solving, and decision-making skills
Advanced proficiency in Microsoft Office (including Planner)
Excellent communication, presentation, and relationship-building skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Associate's or Bachelor's degree
PMP or Lean Sigma certification
Supervisor experience
Experience with ERP systems (Oracle, SAP, JD Edwards)
Familiarity with reporting tools (Business Objects, Crystal Reports)
Intermediate PowerPoint skills

Responsibilities

Define project scope, goals, and deliverables aligned with business objectives
Lead cross-functional collaboration with internal teams and stakeholders
Track milestones, manage risks, and maintain clear project documentation
Ensure timely and accurate delivery of initiatives using structured methodologies
Adapt project management approaches to team dynamics and business needs
Serve as primary liaison between client and Compass teams
Build and maintain strong business relationships
Resolve issues proactively and escalate when necessary
Facilitate strategic conversations and ensure client expectations are met
Analyze processes and recommend improvements
Identify opportunities for efficiency and innovation
Support contract growth, retention, and execution of obligations
Stay informed on industry trends (Office Coffee, Micro Markets, Vending)
Analyze vendor, client, and internal financial performance
Present insights and recommendations to clients and internal teams
Lead financial modeling and proforma development
Drive change initiatives that improve financial outcomes
May supervise Account Coordinators or Client Service Managers
Lead strategic initiatives and contribute to key account planning
Ensure deliverables are met on time and aligned with KPIs
Promote a culture of collaboration, urgency, and client focus