Client Project Consulting Associate – Health & Benefits

Marsh McLennan • Los Angeles, CA

28d • Hybrid

About The Position

We are seeking a talented individual to join our team at Mercer. This role can be based in Los Angeles, Irvine, San Francisco, Denver, Portland, or Seattle and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. As a Client Project Consulting Associate – Health & Benefits , you will be a key contributor and focus on conducting client-based project work related to requests for proposals. Within this role, you will be facilitating the interaction among key stakeholders, overseeing the analysis of the RFP results and producing a compelling story from the data collected. You will collaborate with both internal and external contacts to remain on schedule, resolve issues and enhance the overall experience and value that Mercer brings to its clients. We will count on you to: Perform critical client functions, including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client teams Coordinating the efforts of RFP multiple project teams Serve as a key contact for day-to-day needs and answers standard client questions to improve the client experience Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final work product

Requirements

• Bachelor’s degree or equivalent
• 1-3 years of client services experience in insurance or consulting
• Excellent project management experience
• Strong organizational and prioritization skills with the ability to multitask in a fast-paced environment
• Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy
• An active Health Producers license or be willing and able to obtain within 30 days of hire
• Proficient in MS Office Suite

Nice To Haves

• Knowledge and background in the health and benefits consulting space
• Data entry experience

Responsibilities

• Evaluating risks
• Developing solutions
• Articulating impact of options
• Leveraging prepared analytics and making recommendations to client teams
• Coordinating the efforts of RFP multiple project teams
• Serve as a key contact for day-to-day needs and answers standard client questions to improve the client experience
• Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements
• Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final work product

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
• health and welfare benefits
• tuition assistance
• 401K savings and other retirement programs
• employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level