Client Program Specialist
About The Position
Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service. Follow up on inquiry calls; respond to specific client inquiries promptly and professionally. Provide support to Client Program Managers by supporting client projects and engagements. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Responsibilities
- Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization.
- Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service.
- Follow up on inquiry calls; respond to specific client inquiries promptly and professionally.
- Provide support to Client Program Managers by supporting client projects and engagements.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
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What This Job Offers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
