Client Program Manager

Fiserv • Omaha, NE

8d

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Program Manager What does a successful Client Program Manager do at Fiserv? As a Client Program Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. And you will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.

Requirements

• Bachelor's degree in business, operations or a related field required
• Exceptional communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels
• 10+ years of experience in Program Management
• Shown success in effectively driving delivery
• Strong results orientation with demonstrated track record of success to effectively complete tactical activities.
• A high degree of adaptability and flexibility to excel in a dynamic, fast-paced environment
• Strong experience in data-driven management, metrics and reporting
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

• 5+ years of experience in the Financial Services Industry preferred
• Operational consulting experience is valuable
• Background in Optis processing

Responsibilities

• Develop strong client relationships and identify opportunities to better support Client business objectives
• Actively lead the development of strategies and programs for a large strategic client
• Ensure alignment with key organizational partners, including executive leadership, operations, finance, legal, and others to ensure aligned business success
• Support project team in defining technical or business solutions with large, strategic and new product development
• Map out and execute strategies that will enable scaled adoption of products
• Create, execute and revise program plans to deliver high complexity business solutions with quality
• Lead program post mortem reviews to gain insights for improvements and adjustments going forward

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees