EM Insurance

Infosys•San Diego, CA

23h

About The Position

Join Infosys as a Client Partner in the Insurance vertical, leading end-to-end client engagement across your assigned account scope. You will co-create and drive the account plan with the Senior Client Partner and Group Managers. The role typically covers a single account or part of a large account, with P&L ownership ranging from USD $30M–$50M. Role Description: Client relationship & growth: Own senior client relationships (C‑suite/BU heads) and grow the account to USD $30–$50M P&L. Lead the opportunity lifecycle end‑to-end (Prospect–Qualify–Evaluate–Propose–Close). Delivery assurance: Partner with delivery leaders to meet/exceed scope, schedule, quality, and financial commitments (SLAs/SOWs). Proactively manage risks, issues, and change. Account planning & governance: Build and run the account plan—stakeholder map, pursuit priorities, solution themes, 12–24‑month pipeline, and revenue/margin targets. Drive governance (QBRs/MBRs), forecast accuracy, and CRM hygiene. Market intel & pursuits: Conduct market and competitor analysis; lead client presentations, solutioning/estimation, proposal development, and commercial negotiations. Cross‑functional orchestration: Coordinate with Delivery Managers and horizontal competency leaders to balance concurrent programs and optimize capacity, skills, and commercials. Go‑to-market & solutions: Partner with the Solutions Leader and BU to tailor go‑to-market offerings for the account; own pipeline and revenue for BU‑sponsored solutions within the account. Pricing & commercials: Lead deal pricing within MSA guardrails; collaborate with Finance and Legal on terms, discounts, and renewals. Presales (adjacent opportunities): Provide presales support for new business development outside the account scope as requested. Alliances & partners: Provide inputs to shape partnerships with relevant ISVs/hyperscalers/product vendors that strengthen the account strategy. About Infosys Insurance: Infosys’ Insurance practice helps P&C, Life, and Health carriers modernize core platforms and reimagine customer engagement using cloud, data & AI, and intelligent automation. We deliver measurable outcomes—higher straight‑through processing (STP), faster claims cycles, lower cost‑to-serve, and improved NPS—through digital self‑service, intelligent underwriting, and streamlined back-office operations. Our domain expertise, accelerators, and partner ecosystem enable secure, compliant transformation with faster time‑to-value. From policy administration and billing to claims and servicing, we build flexible, scalable digital operating models that drive efficiency, agility, and growth.

Requirements

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Track record of interacting and building relationships with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication, and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Nice To Haves

Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship

Responsibilities

Client relationship & growth: Own senior client relationships (C‑suite/BU heads) and grow the account to USD $30–$50M P&L. Lead the opportunity lifecycle end‑to-end (Prospect–Qualify–Evaluate–Propose–Close).
Delivery assurance: Partner with delivery leaders to meet/exceed scope, schedule, quality, and financial commitments (SLAs/SOWs). Proactively manage risks, issues, and change.
Account planning & governance: Build and run the account plan—stakeholder map, pursuit priorities, solution themes, 12–24‑month pipeline, and revenue/margin targets. Drive governance (QBRs/MBRs), forecast accuracy, and CRM hygiene.
Market intel & pursuits: Conduct market and competitor analysis; lead client presentations, solutioning/estimation, proposal development, and commercial negotiations.
Cross‑functional orchestration: Coordinate with Delivery Managers and horizontal competency leaders to balance concurrent programs and optimize capacity, skills, and commercials.
Go‑to-market & solutions: Partner with the Solutions Leader and BU to tailor go‑to-market offerings for the account; own pipeline and revenue for BU‑sponsored solutions within the account.
Pricing & commercials: Lead deal pricing within MSA guardrails; collaborate with Finance and Legal on terms, discounts, and renewals.
Presales (adjacent opportunities): Provide presales support for new business development outside the account scope as requested.
Alliances & partners: Provide inputs to shape partnerships with relevant ISVs/hyperscalers/product vendors that strengthen the account strategy.