EM Healthcare Chicago

Infosys•Chicago, IL

21h

About The Position

Infosys seeks a Client Partner for our Healthcare vertical. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM. Role Description: Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. About Infosys Healthcare: At Infosys, we understand the industry drivers of healthcare outcomes, optimized cost, and evolving compliance needs well and have aligned our services strategy to support healthcare organizations in navigating their digital journey of tomorrow. While increased cost of care, industry consolidation, and regulatory compliance are a few of the challenges faced by healthcare companies they are in parallel gearing up to leverage the Next Gen Technologies around Automation, AI, Analytics, and digital experience. Organizations can thrust growth across the value chain through advanced technology-supported business strategy. Infosys has strong capabilities in Health care solutions and Strategic Frameworks across the Payer value chain. The Solutions are spread across the value chain as in Plan Design & Sales, Member & Provider engagement, Care Management, Claims Processing, Customer Service, and Business Operations Management. The Strategy frameworks & consulting include a Playbook for product implementation, and BPM assessment across healthcare domains viz Claims processing, Care Management, etc. It also includes Frameworks for Plan setups, KPI Assessments, and Member Impact assessments to name a few. Infosys outclasses in healthcare solutions and strategic frameworks across the payer value chain, enabling automation, savings, and modernization. Infosys knowledge and expertise in Healthcare solutions & Strategic Frameworks have helped client organizations with the automation of various processes and in the Sales process, Provider Ingestion, and Benefits configuration reviews. These automations have resulted in huge savings and optimization as well as easy maintenance of the existing processes and functions. The consulting & strategic framework has helped client organizations with the Assessment of their various business process frameworks like Provider data management, Care management, claims processing, etc. which helped in improving and modernizing existing business processes to build a more robust and flexible system and functions.

Requirements

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the Healthcare Industry.
Track record of interacting and building relationships with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication, and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Nice To Haves

Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship

Responsibilities

Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.