Client Partner

Accumulus Technologies

10d • Remote

About The Position

Accumulus Technologies helps life sciences companies reduce regulatory friction, shorten timelines, and lower execution risk across product development and lifecycle management—delivering measurable and transformational ROI. We support the full spectrum of regulatory engagements—strategy, submissions, and lifecycle management—spanning CMC, clinical and nonclinical content, labeling, commitments, post-approval changes, and reliance/work-sharing models. Our focus is commercial impact: faster approvals, smoother post-approval change execution, fewer surprises, and tighter alignment between commitments and what teams can deliver. Our clients measure the value we bring in the tens of millions.

Why This Role Now
We’ve proven the product works for customers; now we’re building a clear, repeatable way to find, win, and retain them profitably. As part of that effort, we’re growing the commercial team to support pipeline development and account engagement at scale. The Client Partner role is designed for someone who wants to be part of that build: learning the motion alongside experienced sellers while taking meaningful ownership of account relationships and pipeline activity from day one. You’ll gain deep exposure to enterprise sales in a high-growth environment and build toward a more senior commercial role as the team scales.

The Opportunity
As a Client Partner, you will support and grow relationships across life sciences customers, helping them realize value from the Accumulus platform while identifying opportunities to expand adoption. You’ll work closely with commercial leadership and cross-functional teams to support account strategy, contribute to pipeline development, and ensure successful delivery

This role is ideal for someone who is early-to-mid career in pharma/SaaS, comfortable engaging stakeholders across functions and levels, and motivated to build toward a more senior commercial role within a mission-driven organization.

Requirements

• 3 – 6 years of experience in pharma/biotech, consulting, or B2B SaaS (sales, customer success, or account management). A combination of industry knowledge and commercial aptitude is ideal.
• Demonstrated ability to support complex projects or customer engagements involving multiple stakeholders, competing priorities, and sustained follow-through over weeks or months.
• Strong communication and organizational skills; familiarity with CRM tools (e.g., Salesforce, HubSpot) and a structured approach to managing activity and follow-ups.

Nice To Haves

• Exposure to regulatory, CMC, quality, or manufacturing processes is preferred but not required. What matters most is curiosity and the ability to learn complex domains quickly.

Responsibilities

• Support account strategy and pipeline development across Regulatory, CMC, Quality, and related functions within target customers. Help identify whitespace, track stakeholder engagement, and contribute to account plans that advance opportunities through the funnel.
• Partner with commercial leadership to advance opportunities through the sales process, including conducting research, mapping stakeholders, coordinating meetings and follow-ups, and supporting the preparation of proposals and presentations.
• Participate in discovery conversations and help translate customer needs into clear use cases and value drivers. Develop an understanding of the regulatory and CMC landscape so you can contribute meaningfully to customer-facing discussions.
• Proactively identify and generate pipeline through targeted outreach, account expansion opportunities, and cross-functional collaboration with marketing and customer success. Take ownership of prospecting activity within assigned accounts and segments.
• Work closely with Customer Success to support onboarding and early adoption, drive progress toward initial value milestones, and maintain ongoing customer engagement. Serve as a commercial point of contact that reinforces the customer’s confidence in the partnership.
• Maintain strong account hygiene by tracking activities, stakeholders, and next steps in the CRM. Ensure alignment across internal teams so nothing falls through the cracks and every account has a clear, up-to-date picture.
• Contribute to go-to-market efforts by sharing customer feedback, supporting the development of messaging and materials, and helping document and refine repeatable processes. You’ll play an active role in building the playbook alongside the commercial team.

Benefits

• Accumulus Technologies provides a competitive base salary with a performance-based variable component. Variable rewards are tied to both pipeline contribution and customer adoption milestones to reinforce durable wins.
• This role is designed with a clear growth path: high performers can expect to grow into an Account Executive or similar senior commercial role as the Go-To-Market motion scales.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed