Client Partner VP

Majesco

About The Position

Majesco isn’t just riding the AI wave – we’re leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes. In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today’s modern era of insurance. Break free from the past and build the future of insurance. Majesco’s Client Partner team is responsible for driving strategic customer relationships and delivering measurable business value across enterprise accounts in North America. This highly accomplished, results-oriented executive acts as a trusted advisor, spearheading growth initiatives, expanding account footprints, and positioning Majesco as the partner of choice within the insurance industry. The role demands a strategic thinker with deep industry knowledge, a strong sales track record, and the ability to lead complex, multi-stakeholder engagements.

Requirements

Over 10 years of enterprise sales and account management experience, preferably in insurance technology, with a proven track record of managing multi-million-dollar accounts and delivering revenue growth.
Exceptional ability to develop C-level relationships, acting as a trusted advisor on digital transformation initiatives.
Strong industry knowledge of property & casualty or life & annuity insurance markets, regulatory landscape, and competitive practices.
Technical fluency with SaaS, cloud platforms, APIs, and digital enablement technologies relevant to insurance.
Expertise navigating complex procurement cycles, RFPs, and employing value-based selling methodologies.
Strategic, consultative thinker with excellent negotiation, presentation, and storytelling skills.
Demonstrates high integrity, resilience, and accountability in managing stakeholder expectations.
Educational background with a Bachelor’s degree

Nice To Haves

an MBA or relevant advanced degree is highly desirable.

Responsibilities

Strategic Account Development: Cultivate and deepen executive relationships within key insurance carriers, MGAs, reinsurers, and other major accounts. Develop and execute comprehensive account plans aligned with client business roadmaps, industry trends, and Majesco’s solutions.
Revenue Growth & Client Retention: Lead cross-selling, up-selling, and renewal efforts to surpass revenue targets, ensuring high customer satisfaction and long-term partnerships.
Solution Selling & Value Articulation: Align Majesco’s software and services offerings to client priorities, reframing their business challenges with innovative solutions. Demonstrate the value of Majesco’s portfolio through consultative, ROI-focused discussions.
Full Sales Cycle Management: Oversee demand generation, proposal development, negotiations, and closing activities, managing complex procurement processes and RFPs within matrix organizations.
Customer Engagement & Momentum: Drive two-way communication with stakeholders at all levels, proactively advancing purchase decisions while nurturing trust and credibility.
Industry & Market Insight: Leverage deep knowledge of insurance industry trends, macro/microeconomic factors, and emerging digital technologies (SaaS, cloud-native, APIs) to position Majesco as a strategic partner.
Cross-Functional Collaboration: Partner with product development, delivery, and marketing teams to ensure seamless customer experience and actionable insights that influence product roadmaps.
Performance & Success Metrics: Conduct executive business reviews, develop KPIs, and oversee customer success metrics to ensure alignment with client and company objectives.
Voice of the Customer: Advocate for customer needs within Majesco, contributing insights that inform product innovation and service strategies.