Client Partner / Client Relationship Manager

Atlas Systems•East Brunswick, NJ

15h•Onsite

About The Position

We are seeking a seasoned Client Partner who brings professional maturity, sound judgment, and a highly collaborative approach to managing strategic client relationships. This role requires someone who can thoughtfully assess situations, balance competing priorities, and guide both clients and internal teams toward practical, well-reasoned decisions. The ideal candidate is process-oriented, detail-focused, and known for building trust through clear communication, steady leadership, and consistent follow-through.

Requirements

Proven experience managing enterprise or strategic client accounts
Demonstrated ability to apply mature professional judgment in decision-making and client interactions
Strong collaboration skills with a track record of aligning cross-functional teams
Excellent interpersonal, written, and verbal communication skills
Highly organized with strong attention to detail and process discipline
Ability to remain composed, objective, and solutions-focused in complex or highpressure situations

Nice To Haves

Experience in consulting, technology services, or professional services environments
Familiarity with structured delivery models, governance frameworks, and reporting practices
Experience working with senior client stakeholders or executive leadership

Responsibilities

Build and sustain strong, long-term relationships with client stakeholders based on credibility, consistency, and thoughtful engagement
Serve as a trusted point of contact who exercises sound judgment when addressing client needs, concerns, and escalations
Lead structured client discussions, ensuring clarity, alignment, and actionable outcomes
Partner closely with delivery, product, operations, and leadership teams to ensure unified execution
Facilitate alignment across diverse stakeholders, resolving conflicts constructively and professionally
Demonstrate maturity in navigating complex situations, balancing business priorities with client expectations
Identify risks early and coordinate cross-functional solutions
Maintain detailed account documentation, plans, and status reporting
Adhere to and reinforce established processes, governance standards, and communication protocols
Ensure all client communications and deliverables are accurate, complete, and well-structured
Drive continuous improvement by identifying gaps, inefficiencies, or opportunities for optimization