Client Operations Specialist Sr

Insight • Chandler, AZ

8h • Hybrid

About The Position

As a Client Operations Specialist Sr, you’ll be responsible for providing customer service and managing the sales processes for an assigned team of Account Executives. Your role is to assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment. You’ll become our AEs go-to for pre-sales support functions, including pre-qualification of accounts, product pricing, research, configuration and product information. Location: This is a hybrid position in Chandler, AZ. Insight at a Glance 14,000+ engaged teammates globally #20 on Fortune’s World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role Client Operations Specialist Sr Connect with customers, partners and internal stakeholders to solve problems in support of the organization’s sales requirements. Prepare, manage and submit sales quotes accurately into the appropriate quote entry system. Manage pricing and work with vendors on special pricing; ensure contract compliance. Assist in special projects for clients and our sales teams, including reporting and account setup. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

Requirements

• Bachelor's degree or equivalent experience.
• Previous experience selling computer technology and strong knowledge of IT products and services.
• Strong communication, organization, problem solving and time management skills.
• Ability to build relationships and quickly develop trust with clients and internal personnel.

Responsibilities

• Providing customer service
• Managing the sales processes for an assigned team of Account Executives
• Assisting with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment
• Pre-qualification of accounts
• Product pricing
• Research
• Configuration
• Product information
• Connect with customers, partners and internal stakeholders to solve problems in support of the organization’s sales requirements
• Prepare, manage and submit sales quotes accurately into the appropriate quote entry system
• Manage pricing and work with vendors on special pricing; ensure contract compliance
• Assist in special projects for clients and our sales teams, including reporting and account setup

Benefits

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Access to 11 thriving and diverse Teammate Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees