Client Operations Coordinator

Screenplay • Vineyard, UT

33d • $18 - $23 • Onsite

About The Position

Screenplay is a contract-only apparel decoration company specializing in screen printing and branded apparel for promotional companies nationwide. Based in Vineyard, Utah, we operate in a production-driven environment where precision, communication, and execution matter every day. Our customers trust us with their brands. That means details matter, deadlines matter, and ownership matters.
This position is designed for someone who naturally takes responsibility and follows work through without being chased. If you're organized, dependable, and known for catching details others miss, you'll excel here. If you prefer loosely defined roles, frequent check-ins, or a slower pace, this likely won't be the right fit. We're looking for someone who enjoys being relied on and takes pride in doing things right the first time.
This is a hands-on coordination role that sits at the intersection of client communication, internal operations, and visual proofing . You'll work closely with a Senior Account Manager or leadership team member to help manage customer-facing workflows... from artwork and approvals to order readiness and shipping coordination. You'll be expected to stay ahead of issues, keep communication clear, and ensure jobs move forward smoothly without bottlenecks. Adobe Illustrator is used regularly for creating and updating customer proofs and mockups.

Requirements

• 4–6+ years of experience in administrative, coordination, or operations support
• Experience supporting client-facing or account-based workflows preferred
• Working knowledge of Adobe Illustrator (strongly preferred, but trainable)
• Strong written and verbal communication skills
• High attention to detail and follow-through
• Ability to manage multiple priorities without losing accuracy
• Comfortable handling confidential or sensitive information
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Dependable, proactive, and solutions-oriented

Responsibilities

• Handle incoming phone calls with professionalism and clarity
• Create and update apparel proofs and visual mockups using Adobe Illustrator
• Support the daily workflow of assigned client accounts
• Draft clear, professional emails on behalf of leadership or account managers
• Monitor customer communications and respond or escalate appropriately
• Track artwork approvals and follow up to keep orders moving
• Review assigned orders for accuracy prior to production or shipment
• Coordinate shipping and fulfillment once approvals are finalized
• Monitor inbound product and communicate delays or shortages clearly
• Work cross-functionally with production teams and outside vendors
• Maintain organized customer records, files, and documentation
• Assist with reporting, presentations, and special projects as needed

Benefits

• Health insurance
• PTO
• paid holidays
• additional company benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed