Client Navigator- NCTC Graham & Bowie

Catholic Charities USAGraham, TX
8d$20

About The Position

What will you be doing in your role? Be stationed at the local College where you would work directly with students: recruiting new students to the program as well as regularly meeting with and providing support to the college students on your caseload. Engage each client by maintaining regular contact to monitor and track progress in response to services. Develop, implement, monitor, and evaluate individualized service plan with the client to address identified needs within established time frame. Complete all necessary documentation to ensure compliance with funding requirements, licensing requirements, and agency quality assurance standards. Develop educational approaches for diverse populations; assists clients with the admissions process, transitioning to/navigating the college system and selecting coursework appropriate to skills and goals. Perform comprehensive educational career path assessments on clients. Assist clients to learn new skills to empower them to be successful in school and beyond. Cultivate positive relationships with internal and external partners and participate in internal and external collaborations. Provide transportation for self-and/or clients to off-site locations, including client residences. Initiate and completes case closure when appropriate. Be familiar with community resources and other available resources to provide clients with appropriate referrals as needed. Maintain all records of communication and data collected from clients in online database system. Communicate clearly, concisely, and effectively with team members in-person or via online methods. Are you the next Client Navigator?

Requirements

  • Bachelor's Degree in social work or a related field is required
  • Familiarity with low-income populations, and first-generation college students required
  • Must have reliable transportation, a current Texas driver's license, and evidence of auto liability insurance

Nice To Haves

  • Master's Degree in social work or a related field is preferred
  • Experience in higher education or college advisement, and networking preferred
  • Bilingual skills in a common client language are preferred

Responsibilities

  • Case Managment
  • Data Management & Reporting
  • Client Engagement
  • Student Recruitment
  • Interagency Communication
  • Recruiting new students to the program
  • Regularly meeting with and providing support to the college students on your caseload
  • Engage each client by maintaining regular contact to monitor and track progress in response to services
  • Develop, implement, monitor, and evaluate individualized service plan with the client to address identified needs within established time frame
  • Complete all necessary documentation to ensure compliance with funding requirements, licensing requirements, and agency quality assurance standards
  • Develop educational approaches for diverse populations
  • Assists clients with the admissions process, transitioning to/navigating the college system and selecting coursework appropriate to skills and goals
  • Perform comprehensive educational career path assessments on clients
  • Assist clients to learn new skills to empower them to be successful in school and beyond
  • Cultivate positive relationships with internal and external partners and participate in internal and external collaborations
  • Provide transportation for self-and/or clients to off-site locations, including client residences
  • Initiate and completes case closure when appropriate
  • Be familiar with community resources and other available resources to provide clients with appropriate referrals as needed
  • Maintain all records of communication and data collected from clients in online database system
  • Communicate clearly, concisely, and effectively with team members in-person or via online methods

Benefits

  • Full-Time hourly position with pay starting at $20 based on minimum requirements.
  • Pay is determined by relevant experience, work history, education and internal equities.
  • Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
  • Health Savings Account- CCFW contributes $110 per month
  • 100% Company paid Long Term Disability
  • 100% Company paid Basic Life and AD&D Insurance
  • 16 paid Holidays (including being closed Christmas Eve through New Years Day)
  • Tiered PTO Accrual by tenure: Vacation Time- 100 hours in your first year. Sick Time- 48 hours in your first year.
  • 403(b) with employer match from day one- up to 6%
  • 3 weeks paid parental/critical illness leave
  • Employee Assistance Program
  • CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
  • Mentorship Program
  • Wellness Program
  • Financial Coaching
  • Vacation Time- 100 hours in your first year.
  • Sick Time- 48 hours in your first year.
  • CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
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