Client Navigator (Remote)

Pyramid Healthcare•Erie, PA

11d•Remote

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Summary: Responsible for facilitating clinical services for program as outlined by facility standards and in accordance with clinical philosophy of program. The Client Navigator will support clients within Pyramid Healthcare to ensure that they have a smooth transition in the continuum of care.

Requirements

Employees Supporting CT, NJ, VA, MD, NC, GA, OH, WV Sites
Preferred Bachelor’s Degree in human services or related field and at least 1-2 years of experience in substance abuse and mental health field. High school diploma or equivalent considered with 1-2 years of experience in similar work.
Employees Supporting Pennsylvania Sites must meet one of the following:
Has an active statewide clinical license or certification by a statewide certification board.
A Master’s Degree in a human services area and are working towards certification by a statewide certification board (CAADC). A Bachelor’s Degree in a human services area and are working towards certification by a statewide certification board (CADC).
An Associate’s Degree in a human services area and working towards a certification by a statewide certification board (CAAC).
High School Diploma or equilivant and working towards a certification by a statewide certification board (CAAC).
Current licensure in this Commonwealth as a registered nurse and a degree from an accredited school of nursing and one year of qualifying clinical experience.
Excellent oral and written communication and interpersonal skills
Sound clinical judgment and excellent clinical skills
Ability to problem solve by gathering and analyzing information
Ability to handle a crisis and or potential risk situation and react appropriately
A working knowledge of federal and state standards as well as regulating body and compliance standards.

Responsibilities

Evaluates behavioral, emotional, cognitive, spiritual, and social needs of clients and family members and consults with treatment team regularly for the development of and progress towards treatment goals in accordance with clinical policy and accreditation guidelines.
Facilitation of individual sessions to develop treatment plans.
Facilitates all clinical services for clients including individual and family sessions, therapeutic groups, and referral source/ outpatient provider contact as applicable
Responsible for maintaining clinical record for clients with appropriate documentation of clinical services and client program engagement in ECR in accordance with program policy.
Provides documentation and support for utilization review in a timely way and participates in UR process as outlined in program policy.
Participates in aftercare plan development and outcome data process.
Provides case management services for clients and families through coordinating transportation needs, providing individual and family case management sessions, assisting in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs Conduct Level of Care Assessments as required.
Completion of all required trainings as designated by the company and accreditation/licensing entities.
Other duties as assigned.