Client Migration Support Analyst

Silicon Valley Technical Staffing • Maitland, FL

3h • Onsite

About The Position

Client Migration Support Analyst ?? 100% In-Office | Financial Services Environment Be the Trusted Connection During High-Impact Client Transitions SVS Group is partnering with a well-known global financial institution to support a large-scale client migration initiative—and we’re looking for detail-driven, relationship-focused professionals to join the team. This role is ideal for individuals who thrive in high-touch client support , enjoy solving problems, and take pride in delivering white-glove service during critical account transitions. What You’ll Be Doing As a Migration Support Analyst , you’ll play a key role in ensuring a smooth, accurate, and positive experience for high-value clients as their accounts move from one platform to another.

Requirements

• 5+ years of experience as a: Junior Banker, Relationship Specialist, High-level Call Center Professional
• Experience supporting high-net-worth or premium clients
• Strong familiarity with banking or financial services environments

Nice To Haves

• Prior exposure to account migrations, conversions, or service transfers (preferred)
• High-touch relationship management & white-glove service
• Strong verbal and written communication
• Analytical thinking and lateral problem-solving
• Ability to simplify and explain complex processes
• Attention to detail with consistent, reliable execution
• Confidence in negotiation and dispute resolution
• Collaborative mindset with strong stakeholder communication
• Proactive, hands-on approach to work

Responsibilities

• Supporting client account creation and service transfers
• Performing manual data entry and validation during migrations
• Coordinating and collecting required client documentation
• Acting as a Relationship Specialist —providing high-touch, white-glove service
• Conducting client outreach via phone, email, and scheduled conversations
• Creating and following client communication scripts and criteria
• Providing Level 1 triage and post-conversion support
• Partnering with internal bank teams to identify, escalate, and resolve issues
• Tracking requests and activities through completion
• Supporting surge activity forecasting and reporting
• Assisting training teams with insights to help build client-facing materials

Benefits

• Be part of a high-visibility financial services initiative
• Work in a structured, professional, and collaborative environment
• Deliver premium service to valued clients during key transitions
• Gain exposure to enterprise-level banking operations and migrations
• Join SVS Group’s network supporting top-tier organizations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed