Client Manager- Large Law Firms

Reed Technology • New York, MA

9d • $74,100 - $137,600

About The Position

A a Client Manager on the Large Law Team, you are responsible for your defined accounts. You will report on driving product adoption, usage, and customer relationships. You will improve the positioning of LexisNexis from both a retention and expansion perspective.

Requirements

• Have impressive years of B2B SaaS or tech sales in the law firm space, with proven success managing and expanding complex accounts in large enterprise and/or professional services firms
• Have a great executive presence, communication, organizational, and cross-functional collaboration skills
• Have proven ability to negotiate contracts and close business in a team selling environment
• Be proficient in Salesforce, sales enablement platforms (e.g., Gong, Seismic, Outreach), and generative AI tools (e.g., MSFT Copilot, ChatGPT)
• Have a Bachelor's degree or equivalent experience required; JD or MBA a plus
• Be able to travel up to 40% (day and overnight)

Nice To Haves

• JD or MBA a plus

Responsibilities

• Driving renewals and upsells by executing proactive account plans, uncovering unmet needs, and delivering tailored, consultative solutions to legal professionals
• Building and executing strategic growth plans across defined territories by partnering with product specialists, customer success, and GTM operations to maximize client lifetime value
• Positioning LexisNexis’ legal research, analytics, and AI-enabled workflow platforms as business-critical solutions tailored to practice groups, knowledge management, and firm operations
• Developing trusted relationships with key stakeholders including managing partners, C-suite executives, KM leaders, and practice chairs to expand influence and opportunity within each firm
• Navigating complex buying groups and firm hierarchies to secure renewals, grow key relationships, and align solutions to operational priorities and decision-making structures
• Leveraging Salesforce, Gong, and Seismic to drive pipeline discipline, monitor engagement, surface insights, and inform both outreach strategy and internal product feedback loops

Benefits

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
• We promote a healthy work/life balance across the organization.
• With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees