Client Manager
About The Position
We are looking for a curious, creative, and data-obsessed insights pro who understands the intersection of retail, CPG, and consumer behavior – especially in the health, wellness, OTC, and pharmacy space. You are a storyteller at heart who thrives on turning data into direction in presentation format. With the retail landscape evolving at an unprecedented pace, there has never been a more exciting time to be connected to the science of shopping and consumer behavior. This is a HYBRID position for candidates local to Boston, MA (Marlborough area). Candidates must CURRENTLY be located in Boston. No relocation assistance is available.
Requirements
- 5 years of Consumer-Packaged Goods or Retail industry
- Experience required in merchandising, shopper/consumer marketing, supply chain, manufacturer-retailer relationships
- Proficient in syndicated POS or panel data tools (NIQ, Circana/IRI, Numerator, or Dunnhumby).
- MS Excel expertise and the ability to tumble complex datasets: to include v/x-lookup, sum/if; Working knowledge of SQL, Python, other coding languages and BI tools (Power BI/Tablaeu)
- Rich experience creating compelling and engaging PowerPoint presentations from complex data sets and ideas
- Moves with a sense of urgency, perseverance, and client-first mentality
- Ability to multi-task successfully and independently manage multiple projects with varying timelines
- Collaborator with strong oral and written communication skills; Must be a good listener
- Excited to spend time onsite with clients in hybrid rhythm
- Willingness to travel up to 10-15% of the time
Responsibilities
- Demonstrate fluency in NIQ’s methodologies, solutions, and analytic platforms using logic to craft compelling, insight-driven stores that influence retail decision makers.
- Create insight-rich, visually compelling presentations that showcase the power of NIQ data and tools – driving client interest, sparking new conversations, and opening doors for deeper partnership
- Leverage your understanding of retail and CPG business dynamics to diagnose client challenges and uncover opportunities in merchandising strategy and shopper engagement.
- Collaborate closely with internal teams and client stakeholders to shape deliverables that are actionable and engaging.
- Contribute to NIQ’s growing authority in the health and wellness retail space, helping position us at the go-to source for timely trend-forward insight.
- Stay immersed in the health and wellness retail industry assembling resources that inform our perspectives and fuel our external voice and expertise.
Benefits
- Comprehensive healthcare plan (medical, Rx, dental, and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
