Client Manager

Gallagher•Baton Rouge, LA

29d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re all about building strong relationships and delivering exceptional service. As a Client Manager, you’ll be at the heart of our mission to help clients protect what matters most. You’ll manage a portfolio of accounts, ensuring our clients feel supported and valued every step of the way. This role is perfect for someone who thrives on collaboration, problem-solving, and making a real difference.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Experience in account management or a similar client-facing role.
Solid financial acumen.

Responsibilities

Work closely with clients to understand their needs and provide tailored insurance solutions.
Lead the renewal process, ensuring clients get the best possible coverage on time.
Help secure existing business and identify opportunities for growth by building strong relationships with clients and internal teams.
Directly contribute to client satisfaction, retention, and the overall success of our team.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program