Client Manager

Alera Group • Chandler, AZ

14d • $90,000 - $110,000 • Hybrid

About The Position

At Alera Group, our people are our greatest strength—and finding ways to expand and enhance the value we deliver to clients is central to our growth story. We’re seeking a Client Manager to manage day-to-day activities for group benefit clients, develop and implement benefit strategies, and serve as the primary relationship manager ensuring outstanding client service and satisfaction. Founded in 2017, Alera Group is the 15th largest U.S. broker, providing expertise in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative culture blends national resources with local service.

Requirements

• 2–3+ years of employee benefits account management experience (50+ lives) in a brokerage or consulting environment
• Strong understanding of large and small group benefits, self-funded and fully insured plans
• Excellent communication, organization, and problem-solving skills
• Active Health and Life Insurance license required

Nice To Haves

• Bachelor’s degree in business or related field preferred

Responsibilities

• Manage all aspects of assigned client relationships, including renewals, benefit strategy, and service delivery
• Partner with consultants to develop and implement comprehensive benefit recommendations
• Serve as the main client contact, resolving issues and ensuring timely communication
• Coordinate carrier negotiations, renewals, and benefit design changes
• Facilitate client meetings, enrollment sessions, and wellness strategy discussions
• Ensure compliance with ACA, COBRA, HIPAA, and other regulations

Benefits

• Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees